Shipping Policies
As a one-person operation, I strive to ensure every order is carefully crafted, packed, and shipped with love and care. Here's what you need to know about shipping:
Processing Time
Orders are typically processed within 3-5 business days. Please note that processing times may vary during busy seasons, but I’ll always do my best to keep you informed of any delays.
Shipping Methods & Delivery
I ship orders via USPS and delivery times depend on your location. You’ll receive a tracking number as soon as your order ships so you can follow its journey.
Shipping Costs
Shipping costs are a flat rate that you will see during check out. I do cover some of the shipping, as I choose to use glass containers because they are more healthy than plastic. I aim to keep rates as affordable as possible.
Local Pickup/Delivery (if applicable)
If you’re nearby, I may offer local pickup or delivery options. Check at checkout or reach out to me directly for details.
Lost or Damaged Packages
While I take care to package your items securely, I can’t control what happens once they leave my hands. If your package is lost or arrives damaged, please contact me so we can work together to find a solution. Email: Purelykindtallowco@gmail.com
Thank you for your patience and understanding as I navigate shipping as a small business. Your support means everything!